BECOME A MEMBER

WHY BECOME A MEMBER?

At City Cave, we believe that healthy routines create healthy lives. While Float Therapy, Infrared Sauna, and Massage are fulfilling experiences on their own, like all good things, their true physical and mental benefits can only be realised with regular practice.

That’s exactly why we created CaveClub, to make it simple and achievable for you to bring these benefits into your life regularly, all within the calming environment of your local City Cave.

CaveClub isn’t just about better prices; it’s about making wellness part of your everyday life. Whether you visit weekly or monthly, your membership is a commitment to feeling your best - physically, mentally, and emotionally.

Become a Cave Club™ member today and unlock the full potential of the City Cave experience. Your body and mind will thank you.

Membership benefits

Whether you’re a member of CaveClub Float, CaveClub Sauna, or CaveClub Massage, you’ll unlock exclusive perks designed to reward your commitment to wellness:

Best Value Guarantee

Our VIPs deserve the best. That’s why our most frequent members – Weekly members – receive the lowest prices available. It’s our way of saying thank you for prioritising your wellbeing with us.

Mix It Up

Love your floats but curious to try something new? As a CaveClub member of your preferred service, you’ll enjoy CaveClub pricing on any service. So, if you're a Weekly Float member and want to book a Sauna or Massage, you’ll pay the low Weekly CaveClub rate across the board.

Australia-Wide Benefits

While your membership is linked to your home City Cave location, your perks travel with you. You can access CaveClub pricing at any City Cave across Australia on all services – as long as your membership is active.

Cave Club Rewards

CaveClub members will be invited to participate in exclusive offers, including bonus reward services, couple upgrades and discounts offers, which will be communicated throughout the year. This is our way of saying thank you for being part of our community, and to make it easier than ever to look after your body and mind.


FLOAT THERAPY

BENEFITS OF FLOAT THERAPY

Float therapy at City Cave is a 60-minute restorative experience designed to help you feel better, inside and out. Each private room features a spacious layout and an open float pool filled with 400kg of magnesium sulphate.

• Eases stress and calms the mind

• Improves sleep quality

• Supports recovery and reduces inflammation

• Relieves physical tension and fatigue

• Promotes mental clarity and emotional balance

Options available: Weekly or Monthly


INFRARED SAUNA

BENEFITS OF INFRARED SAUNA

City Cave’s infrared sauna helps your body do what it’s built to do, cleanse, restore, and recharge. Step into a 45-minute private session designed to leave you feeling lighter, clearer, and more energised.

• Supports heart health and circulation

• Eases muscle tension and joint pain

• Boosts mood and mental clarity

• Strengthens the immune system

• Promotes detoxification and energy renewal

Options available: Weekly or Monthly


MASSAGE

BENEFITS OF MASSAGE THERAPY 

Massage at City Cave goes beyond relaxation, it’s tailored support for your body and mind, delivered by therapists who genuinely care. Each session is designed to help you move easier, feel better, and rest deeper.

• Relieves pain and physical discomfort

• Releases built-up tension and stress

• Improves circulation and blood flow

• Calms the nervous system

• Enhances rest and overall wellbeing

Options available: Weekly or Monthly

MEMBERSHIP TERMS & CONDITIONS


  • Membership Commitment

    • All memberships begin with a 3-month minimum commitment ("Lock-In Period") to support consistency and the development of healthy routine

  • Billing & Access

    • Memberships are billed weekly or monthly by direct debit. Active payment is required to access Cave Club prices and benefits. Service credits are issued each billing cycle and are valid for 60 days.

  • Pausing & Cancellations

    • You can pause your membership for up to 8 weeks per calendar year, with 14 days’ notice (pausing is not available during the initial 3-month period).

    • You may cancel at any time after the lock-in period, also with 14 days’ notice. Unused credits expire 60 days after your final payment and are non-refundable.

  • Member Benefits & Usage

    • Cave Club benefits include discounted pricing and occasional service upgrades, which may vary by location. Credits are non-transferable, not redeemable for cash, and subject to availability.

  • Changes to Membership or Service Access

    • City Cave may update membership pricing or features with at least 90 days’ notice. In cases of major disruption (e.g. natural disasters), contact your location for possible alternate arrangements.