How do I download and set up the City Cave app?

Visit the App Store for iOS users or Google Play for Android users and search for "City Cave Australia." Tap on the app, then click the download button.

I'm having trouble downloading the City Cave App.

If you are having difficulties downloading the app on your device, check that your device is on the required OS or iOS version, ensure you have enough space on your device, check that you have a good internet connection, and try restarting your phone before downloading the app again.

Can I book multiple services in one appointment?

Yes. You can add multiple services to your booking and choose your preferred time slot.

What payment methods are accepted?

The app accepts credit and debit cards. You can securely store your payment details for quicker future transactions.

How do I receive notifications for appointment reminders?

Make sure you have enabled notifications in the app settings. You will receive alerts for appointment reminders and any messages from your Cave.

Can I purchase gift cards or vouchers in the app?

Yes. You can buy gift cards or e-vouchers directly from the app.

Which platforms is the City Cave app available on?

The City Cave app is available on both iOS through the Apple App Store and Android through Google Play.

Where can I see my available credits or gift cards?

To view your membership or package credits and gift cards, tap on your profile icon in the top-right corner of the app. Then go to the Activities section, where you will find your memberships, packages and gift cards organised for easy access.

wellness at your fingertips

Experience the full benefits of City Cave with the City Cave app. Book your favourite wellness services, manage appointments, and purchase gift cards or packages, all in one place.

We’re excited to introduce the Cave City Cave App. Within the app, you can effortlessly book your wellness experiences, whether it's a relaxing massage, a rejuvenating sauna, or our signature open float sessions, right at your fingertips.

Manage your bookings and memberships, message your local cave, and purchase gift cards or packages, all in one place.

Like all things City Cave, our free app is here to take the stress out of booking and make your wellness journey easier than ever.

Guests love the City Cave app

Rated 4.8 out of 5 from 88 reviews

★★★★★

So simple, so effective

So easy to use. The purpose of the app is to book appointments and services. It does that directly and easily with no hassle.

Ceenuppy

★★★★★

Neat App!

I recently downloaded the City Cave app and it has made it so much easier to book and view all of the services. Loving it!

KiaraMHall

★★★★☆

Few suggestions

Any chance you can add in what credit is available to you and when it expires?

-.Me.-

★★★★★

So much better than booking online

I used to book online but now I use the app. It’s so much better!

MaxQuinn2016

★★★★★

My first time

Beautiful staff, lovely establishment and the Float was just wow. I feel amazing and will definitely be coming again.

Nicki2373

★★★★★

You need this for the long run

I absolutely love this place. My monthly sauna is part of my holistic strategy towards wellbeing.

punterseyes

Have any questions?

Visit the App Store (for iOS users) or Google Play (for Android users) and search for "City Cave Australia." Tap on the app, then click the Download button.
If you are having difficulties downloading the app on your device, please:
- Check that your device is on the required OS or iOS version, and update your device to the required version if possible.
- Ensure you have enough space on your device
- Check that you have good internet connection.
- Try restarting your phone and then downloading the app
Yes! You can easily add multiple services to your booking and choose your preferred time slot.
The app accepts credit and debit cards. You can securely store your payment details for quicker future transactions.
Make sure you have enabled notifications in the app settings. You’ll receive alerts for appointment reminders and any messages from your Cave.
Yes, you can buy gift cards or e-vouchers directly from the app.
The City Cave app is available on both iOS (Apple App Store) and Android (Google Play Store) platforms.
To view your membership or package credits, and gift cards, simply tap on your profile icon in the top-right corner of the app. Then, go to the 'Activities' section, where you'll find your Membership, Packages, and Gift Cards organised for easy access.